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 THE CUSTOMER IS KING
Since the very beginning Eccelsa Aviation has always been committed to quality of service. "The customer is king" might be a common motto among a large number of companies; at Eccelsa Aviation, however, that is literally true as every year head of states, and princes and kings are among its regulars.
UNIQUE SERVICE DELIVERY
Merging a certain Swiss attention to detail, a British practical set-out together with a French savoir faire and the hearty Italian approach to welcoming customers, Eccelsa Aviation found the perfect balance in its unique service delivery proposition.
QUALITY ASSESSMENT SYSTEM
Procedures at Eccelsa Aviation are quality assessed by such certifications as ISO9001 and ISO14001 issued by Accredia and Det Norske Veritas(DNV), and get audited yearly by both DNV and ENAC, the Italian Civil Aviation Authority.
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FEEDBACK & AWARDS
A certification without the positive feedback of our customers is not worth much; that's why at Eccelsa Aviation we listen closely to the voice of our guests. Besides an internal feedback system we have also been using industry-wide assessment tools. As a result, over the years Eccelsa Aviation has been collecting recognitions and awards including:
Best European FBO for 10 consecutive years in 2018 (1 April 2018) by Business Destinations Magazine
3rd Best FBO in Europe, Middle East, Africa, and Asia Pacific (1 April 2016) by Aviation International News
2nd Best European FBO 2015 (4 February 2015) by European Business Aviation News
Best Fixed Based Operator in Europe 2013 by The Annual MICE Report Awards
Best European FBO 2011, and 2010 - Fast 50 by The New Europe
2nd Best European FBO 2012 (10 February 2012) by European Business Aviation News
4th Best European FBO 2008 (4 February 2009) by European Business Aviation News
6th Best International FBO 2008 (May 2008) by Aviation International News
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